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Log inBook a walkthrough
Industries
Any thin-margin operation. The same leaks.
Thin margins, hourly labor and messy data behave the same way across sectors. Wherever a small team runs the day, the same money goes missing — the vocabulary changes, the arithmetic doesn't.
Restaurants
Independent and small multi-unit
Labor past what the covers justify, shift by shift
Comps and voids that never get totalled by reason
Food cost creeping a point at a time between counts
Typical first-year find
3–5%
of annual revenue, first year
Retail shops
Specialty and multi-door
Markdowns stacking past plan and eating realized margin
Staffing built on habit rather than foot traffic
Shrink hiding inside an infrequent count
Typical first-year find
2–4%
of annual revenue, first year
Salons & spas
Single location and small groups
Stylist hours drifting past what's actually booked
Add-ons never offered, so ticket mix never moves
Chairs empty at predictable hours nobody re-staffs
Typical first-year find
3–5%
of annual revenue, first year
Insurance agencies
Independent agencies and books
Renewal leakage nobody flags until it's lost
Comp plans outpacing book growth
Admin hours spent rebuilding the same report
Typical first-year find
2–4%
of annual revenue, first year
Medical & dental
Private practice and small groups
No-shows the schedule never recovers
Procedures delivered and never coded
Staffing that ignores actual patient volume
Typical first-year find
2–4%
of annual revenue, first year
Estimated impact
What it looks like in dollars at your revenue.
Two levers, one number. Cost we recover out of the operation, plus revenue we add through pricing and marketing — new revenue contributes at roughly 40 cents on the dollar. The right-hand column is the EBITDA increase.
Annual revenue
Cost recovered
Revenue added
EBITDA on that revenue
Total EBITDA increase
$500K
$15,000
$30,000
$12,000
$27,000
8% → 13.4% EBITDA
$1M
$30,000
$60,000
$24,000
$54,000
8% → 13.4% EBITDA
$2.5M
$75,000
$150,000
$60,000
$135,000
8% → 13.4% EBITDA
$5M
$150,000
$300,000
$120,000
$270,000
8% → 13.4% EBITDA
$10M
$300,000
$600,000
$240,000
$540,000
8% → 13.4% EBITDA
Estimates, not a quote. Built from a 3% cost recovery, a 6% revenue lift and a 40% contribution margin on new revenue, against an 8% starting EBITDA. Your first-year read replaces these with your own numbers.
Where the revenue lift comes from
Pricing
Prices tested on the items that carry the margin
Most operators price once and never revisit. We read margin per item against how it actually sells, then move the handful of prices that hold.
On $1M of revenue
+$24,000 revenue
A 2.4% lift, roughly $9,600 to EBITDA
Marketing analysis
Spend held to the revenue it books
Every channel and offer tied back to bookings instead of impressions. The half that doesn't return gets cut and moved to the half that does.
On $1M of revenue
+$18,000 revenue
Plus wasted spend recovered outright
Capacity
Demand your schedule never captured
Callers who never got booked, waitlists nobody worked, hours where demand outran staffing. Filling them costs almost nothing.
On $1M of revenue
+$18,000 revenue
Highest flow-through of the three
Not on the list?
If you sell hours, seats, covers or appointments, we can read it.
The method is not industry software. It's an operator reading labor against demand, price against cost, and delivered work against what got billed.
What every engagement checks
Labor against demand
Weekly
Price and discount integrity
Monthly
Vendor and recurring cost drift
Monthly
Delivered work vs billed work
Monthly
Owner hours on repeat tasks
Ongoing
Ask about your sector
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